Privacy Policy
Last updated: January 2026
Italy & Back (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.
1. Information we collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Country of residence
Information about your relocation or citizenship plans
Copies or images of documents you choose to share with us (such as passports, birth certificates, naturalisation records, visas or other supporting documents)
We only collect information that is necessary to provide our services or respond to your enquiries.
2. How we use your information
We use your information to:
Assess eligibility for relocation, residency, visa or citizenship pathways
Provide relocation guidance and support
Coordinate referrals to trusted professional partners (such as legal or relocation specialists), only with your consent
Communicate with you about your enquiry or services
Improve our services and client experience
We do not sell or rent your personal information to third parties.
3. Sharing your information
Your information may be shared only when necessary and only for legitimate service purposes, including:
With professional partners you have agreed to work with (for example, an Italian citizenship or immigration lawyer)
When required by law
We take care to share only what is relevant and appropriate for the purpose agreed.
4. Document handling and storage
If you choose to send documents to us by email or other means:
Documents are stored securely and accessed only when necessary
Documents are kept only for as long as required for assessment or coordination purposes
Documents are deleted once they are no longer needed, unless retention is required by law or agreed otherwise
You may request deletion of your documents at any time.
5. Data security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure. While no method of transmission is completely secure, we aim to handle your information responsibly and with care.
6. International clients
Italy & Back works with clients based in Europe, Australia, North America and other regions. Your information may be processed in different jurisdictions but will always be handled in accordance with this Privacy Policy and applicable data protection principles, including the EU General Data Protection Regulation (GDPR).
7. Your rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent for the use or sharing of your information
To exercise these rights, please contact us using the details below.
8. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Italy & Back
stefanie@italyandback.com